Kimpton BEM Budapest – Hotel Services & Facilities

In The Room

Internet


We provide complimentary internet access to our guest. If you’d like to connect to our Wi-Fi please select ‘IHG One Rewards Free Wi-Fi and enter your room number and last name.

Minibar


Discover premium snacks, refreshing drinks, and delightful treats directly in your room. Enjoy convenience and luxury in every item.

Umbrella

All our rooms are equipped with an umbrella, for complimentary use while staying at the Hotel. Further umbrellas are available at the Front Desk upon request.

Electrical System

The voltage in the hotel is 220 V. No electrical heating devices are allowed in the room. Larger batteries (e.g. E-bike batteries) can be charged at reception if necessary.

Extra Bed and Baby Crib

Upon request, our Hotel is equipped with extra single beds and baby cribs.

Luggage and Valet Parking Service

Please contact our Front Desk via the ‘button’ of your in-room telephone when we can assist you with your luggage 24/7. For your convenience, we provide storage in our luggage room, so you can enjoy our beautiful city. Our Valet parking team is available for you, parking your vehicle in our garage 24/7.

Wake-Up Service

Please contact our Front Office team who will be happy to perform the wake-up service upon your request.

Adapters for International Use and Cell Phone Chargers

Please contact our Front Desk to ask for an adapter for international use. These adapters operate as power converters as well. In case you need micro-USB, iPhone, or C-type charger, we’re glad to provide you with these as well.

Tablet, and Private Printing

Our Hotel is equipped with a tablet and a portable wireless printer provided in the room upon request.

Shoeshine Service

Please contact our Front Deák team in case you need shoeshine service.

Floor Heating

All our bathrooms are equipped with adjustable floor heating.

Other Services, Forgot it, we’ve got it!

Have you forgotten something? No problem – the Front Desk has many things for you free of charge, such as a toothbrush set, comb, deodorant, shaving kit, sewing kit and much more. Just ask us! For extra pillows, anti-allergen pillows, blankets, hot water bottles, hair straightener, iron with ironing board, vases, radiators, fans, toiletries, sewing kits, anti-slippery mats etc. please do not hesitate to contact us as well.

Bathroom Chairs

Our hotel is equipped with bathroom chairs, please contact the Front Desk in case you need it to be delivered to your room.

For Your Valuables

The hotel is not responsible for valuables left in your room or in the room safe. Items of high value are recommended to be stored in the hotel’s safe deposit boxes which are available at the reception and free of charge. On the day of departure, please leave your safe open.

Smoking Regulations

Apart from the designated smoking areas, it is prohibited by the Hungarian law to smoke inside the hotel. This includes e-cigarettes.

Do Not Disturb

You want to withdraw and avoid any disturbances? Please hang the “Do Not Disturb” sign on the knob outside of your room door.

Pets in the room card

It is available at reception, if you leave your pet alone in the room, please hang it on the handle.

Linen Service

Kimpton BEM Budapest is committed to treating the environment and its resources with respect. We thank you for your Support!
If you would like to have your linen changed daily, please contact our Front Office Team via the ‘button’ of your in-room telephone. Our Housekeeping Team is changing the bed linens every 3 days without request.
Please leave the towels if you would like them to be replaced in the bathtub or on the floor. Guestrooms are being serviced daily if there’s no do not disturb signage indicated. Upon request we change the towels on daily basis.

Turndown Service

We would like to provide the usual evening service, but do not wish to disturb you. If you wish not to have the service, please contact our Front Desk.
To make your sleep as relaxing as possible we have made up your bed with exquisite down duvets and pillows. In addition, we provide a range of various pillows, e.g., anti-allergic or latex pillows upon availability. For more information, please call our Front Desk.

Pillow Menu

In case you wish to have special pillows for your good night sleep, please see the below list you can choose from.

Hard pillow
Synthetic pillow
Bamboo pillow
Memory Air Plus pillow

In The Hotel

Kimpton Pets Program

At Kimpton BEM Budapest we invite furry, feathery, or scaly family members no matter their size, weight, or breed, all at no extra charge. As long as they fit through the door, we’ll welcome them in.

Front Desk

Our Front Office Team coordinate all services you might require and is happy to provide answers to all questions you might have during your stay – 24/7, each day. We’re delighted to offer your personal room escort after the check-in. The Guest Relations Team at the Front Desk knows the ins and outs of the city and will give you insider tips you won’t find in any travel guidebook. Whether you are looking for restaurant and bar recommendations, suggestions for events in the city, our Team will gladly provide advice and make reservations for you.

Payment options

Our Guests can pay with cash (HUF,EUR) and Credit or Debit cards (VISA, Visapay, MasterCard, Maestro, American Express) at the Front Desk, and at all restaurant outlets.

Concierge offers

Welcome to Budapest, where dreams are made, and adventures await. Welcome to Kimpton BEM Budapest, where luxury knows no bounds.

IHG One Rewards Program

Explore the numerous attractive benefits with our IHG One Rewards Program. Go on a journey with us! Collecting points is easy and redeeming points is convenient. Earn, redeem, enjoy! Become a member today.

Gym

Our fitness center is equipped with the newest TechnoGym machines
Opening hours: 24/7, located on floor -1.

Wellness

Sauna, Steam cabins, Hot tub, Relaxing Area.
Opening time 7AM – 9PM
Whether you seek a relaxing massage after a long journey or treating your muscles to a deep tissue massage, simply inform our Front Desk team in advance.

Miscellaneous Housekeeping Services

Laundry and Dry-cleaning Service

Regular Service Monday to Friday – Received before 9AM, returned from 7PM, same day. Express Service upon request and availability. Regular Service on weekends and public holidays subject to 100% surcharge – Received before 9AM, returned from 7PM, same day.

Pressing Service:
Received between 7AM and 7PM, returned at a time specified by the guest or within one hour (upon availability)
Received between 7PM and 7AM, returned from 8AM

Sewing Service:
Received between 7AM and 7PM, returned at a time specified by the guest or within one hour (upon availability)
Received between 7PM and 7AM, returned from 8AM

Please feel free to contact our Front Desk for further details.

Transportation

Our Front Desk is happy to assist you with booking all transport arrangements, including taxis or private limousines, you might need during your stay with us. Please feel free to contact them via the ‘button’ of your in-room telephone
In case you arrive with your own car we have professional valets who will take care of the parking 24/7, ensuring your vehicle is safely parked in our garage while you focus on enjoying your stay.

Garage

The Hotel is equipped with a 3-story underground garage, with electric charging options for various vehicles and bicycles, accessible individually as well for Hotel Guests.

Social Hour

Every day, from 5PM-6PM, all our guests are invited during Social Hour. Mix and mingle with us and enjoy a glass of wine.

Bike Rental

TAKE ME, I’M YOURS
If you are interested in our bikes, please feel free to contact our Front Office Team via the ‘button’ of your in-room telephone for further details.

Security

We have a 24-hour camera surveillance system and 7/24 security service.

Check-out Time and Options

Regular check-out time is 12PM.
We are happy to offer you a later check-out for additional conditions:
1PM-5PM €100
5PM-7PM 50% of the daily rate
From 7PM 100% of the daily rate
If you wish to extend your stay and check-out later, please contact our Front Office Team via the ‘button’ of your in-room telephone.

Restaurant & Bars

AGOS

AGOS is an exceptional establishment that blends modern Mediterranean and Hungarian cuisine, offering healthy, fresh, and flavorful innovations. It represents a unique chance to embark on a gastronomic exploration of contemporary Mediterranean and health-conscious cuisine with a Hungarian twist.
Buffet and a ’la carte Breakfast 7AM – 10:30AM
Buffet and a ‘la carte Breakfast on the Weekends 7AM – 11AM
A La Carte Sun – Thu 12PM – 10PM / Fri – Sat 12PM– 11PM

Morning Kickstart

We invite you to start the day right with a proper, premium coffee or tea before you hit the road, the shower, or a follow-up nap.
Available in the Bar Huso from 6AM – 9AM

Bar Huso

At Bar Huso, the story is woven around the legend of the Husho Husho, the beluga sturgeon, a mystical denizen of the Danube. This tale celebrates the enigmatic spirit of the Danube’s waters. Bar Huso is distinguished by its exceptional array of Hungarian and international wines, and a diverse cocktail menu that blends timeless classics with contemporary creations, complemented by occasional live lounge DJ sets. The bar’s distinctiveness lies not only in its culinary and beverage selections but also in its ambiance of refined elegance, offering an exquisite setting that evolves gracefully from morning till evening, complete with cocktail bites and all-day dining options.
Opening time: 10:30AM – 12AM

Fennen

Fennen, the rooftop oasis, is heralded as an exclusive secret nestled above the urban landscape. It conjures a paradise-like atmosphere, making it a sought-after retreat for a select group. Patrons relish in the luxury of sharing their moments within its sky-high garden, accompanied by Cuban cigars, bespoke cocktails, aged rum, or Japanese whiskey, elevating the experience to a realm of its own, complete with cocktail bites.
Opening time: 5PM – 12AM

Emergency

In case of emergency please call 112 or the Front Desk. Kindly take a notice of the instructions on your room door to follow the illuminated green signs. Fire extinguishers are located at the emergency stairs on each floor. In case of medical emergency please call the Front Desk and they will call the ambulance for you.

Room Service

In-Room Breakfast Menu 7AM-12PM
In-Room Dining All Day A La Carte Menu 12PM-9:30PM
In Room Dining Night Menu 9:30PM-7AM

TV & Streaming

All Channels
TV by Country
TV by Language
TV by Genre
EPG

Stream

Enjoy Chromecast, powered by Google, in your room. Cast audio and video from your device to the TV. Use apps like Netflix, Spotify, and YouTube. Stay connected while casting.